Shipping Policy

A Legal Disclaimer

The explanations and information provided on this page are only general and high-level explanations and details on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what the specific terms are that you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.

Shipping Policy - The Basics

Having said that, a Shipping Policy is a legally binding document that establishes the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, addressing possible scenarios, and detailing what happens in each case.

A Shipping Policy is a good practice that helps both you and your customers. Your customers may benefit from knowing what to expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy, since there won't be any questions about your shipping timeframes or processes.

What to Include in the Shipping Policy

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.